Privacy Policy
This Privacy Policy describes how Milo, operated by The Lead Penguin LLC ("we," "us," or "our"), collects, uses, and shares information when you visit justmilo.co, use our services at justmilo.app, or otherwise interact with us.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information: name, email address, phone number
- Business information: company name, industry/vertical, company size
- Account information: login credentials (magic-link email only; we do not store passwords)
- Communications: messages you send us through our contact channels
- Usage data: pages visited, features used, and interactions within our platform
We also collect certain information automatically when you visit our site:
- Device and browser information: IP address, browser type, operating system
- Usage information: pages viewed, time spent, referring URL
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Send you updates about product availability for your vertical (if you opt in via SMS or email)
- Respond to your questions and support requests
- Analyze usage patterns to improve the user experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We share information only with the following service providers who help us operate our business:
- Supabase: database hosting and authentication
- Resend: transactional email delivery
- Vercel: website hosting and deployment
We may also disclose information if required by law, legal process, or to protect the rights, property, or safety of our users or the public.
4. Cookies and Tracking
We use minimal cookies necessary for site functionality. We do not use third-party advertising trackers. Analytics data is collected in aggregate and is not linked to individual identities.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you request deletion of your data, we will remove it within 30 days, except where we are required to retain it by law.
6. Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of SMS messages by replying STOP to any message
- Opt out of email communications by clicking the unsubscribe link in any email
7. Security
We use commercially reasonable measures to protect your information, including encryption in transit (TLS) and at rest. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Email: support@justmilo.co
Milo (The Lead Penguin LLC)